Tuesday, December 3, 2019

The Future Is Here, And It's Buggy As Hell

The first fully automated convenience store has opened up near Seoul.  The article refers to it as an "A.I." store, which is a popular term in Korea but also over-used.  (The store can have a Turing-level conversation with me?)  Anyhow, it's going about as well as you'd expect:
"AI is changing the landscape of the retail industry and consumer behavior, but the technology is not perfect. To enter this store in the first place, a customer must sync a credit card or a debit card to the SSG Pay app and get a QR code.
However, on the day of the visit, a QR code couldn’t be generated on the reporter’s iPhone for an unknown reason. We could finally enter the store using the Shinsegae I&C PR manager’s QR code on her smartphone.
According to Shinsegae I&C, these limitations will be overcome after AI sharpens its technology over time through deep learning.
The AI failed a number of stress tests. It was unable to conduct a proper checkout twice when it was given eight unusual checkout situations. In one case, the reporter took a sip of water from a bottle and left it in the store. No charge was registered."
Obviously the bugs will be worked out, and in a country with many avid early adopters this is probably what the future looks like -- no cashier, no cash stores where angry machines will beep at you and then lock you in just because fuck you.

Good times.

(Is it clear I'm really not a fan of any of this dehumanizing, anti-labor bullshit?)

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